Testimonials

I used Call Team’s services when I was out of the country as I wanted the reassurance that none of my phone calls would go a miss! Setting up of the service was quick and painless and also for me, beneficial that I did not have to bind into a long-term contract. I would certainly use the team’s services again if required. Integrate Nutrition

I have nothing but praise for Lyndsey and the rest of the team, they have performed their service beyond expectation and I would most definitely recommend them. Yes you are welcome to use this. CGA Bookkeeping

We are really impressed with the service we receive from Call Team.  We have peace of mind knowing that when we are out of the office our calls will be handled in a polite, professional manner and the message will be passed to us in a timely manner.  We would highly recommend Call Team to any business. Lamont Jones

Call Team ensures that every call is answered quickly and professionally allowing the team to be in meetings or on the road fulfilling the day to day business needs, that gives us peace of mind knowing we are not missing out on enquiries or sales. Mi-db

Call Team is an extension to our office just like cloud computing is an extension to your computer; clients have no idea Call Team is not our own reception.  Littlethorpe of Leicester

We have been using Call Team now for about three months and it has been a great service being able to divert our calls and having the confidence not to panic about missing clients and new customers. The service gives the company a much more professional image and the perception that we are a bigger company than we actually are which helps our cause! The team are very professional and no one would ever guess that it is not someone from our company answering the phone. Would certainly recommend the package to any micro business out there! New Dawn Resources

I wanted to thank you for the service you provided to us when we all had to attend a training seminar and leave the phones un-attended.  The service was easy to set up by completing the forms forwarded to us.  The instructions were very clear and the service was easy to use.   On the whole we received 12 calls during the day and by speaking to the clients who called, they noticed no change in our call answering on the day.   I will recommend you to anyone I know who needs their calls monitoring. Stead Robinson

I found the service very efficient, and it enabled me to actually relax on holiday without the mobile ringing intermittently.  Select Business Finance

Very professional. Worthwhile just for the amount of time released to concentrate on doing my job.  NBV Ltd

Very efficient, professional and reasonably priced. I would be happy to recommend Call Team to anyone and will definitely use their services for holiday cover again. PR Booth & Co, Insolvency Practitioners

First time we have used Call Team and we are more than delighted with this service and indeed the reasonable costs.  Everything handed professionally, efficiently and we will be using then again and again.  Very helpful in all aspects, well done you all and thank you.  Simpson Dennis Roofing

The very nature of running a business like a recording studio means that it doesn’t do to have phones ringing all day ruining a client’s recording. Also the cost of hiring a receptionist and associated facilities and equipment can be very cost prohibitive for a small business. This is where Call Team comes in! It’s great to have a virtual reception team to answer all your incoming calls and act on your behalf as appropriate. As if that wasn’t enough, the great beauty of it is that you only pay for the calls they make and receive…ideal to help a small business grow. Call Team are paramount to me being able to carry out my creative work without phone call interruptions.  An invaluable asset for my business.  Well done Call Team! Broadwood Music Productions

We have been provided with a fantastic service from Call Team.  The service is highly professional and the team all possess an excellent and friendly telephone manner.  Fantastic service.  Happily recommend. Interact4Biz

I’ve been using Call Team since the beginning of this year and it’s been a great service. I only divert the calls when I’m out of the office and it means that I can switch off and not worry that calls are being missed. My customers have also been impressed that I have a ‘secretary’ which adds to creating a professional image. I also like getting the emails of call notifications, I get them on my mobile so if I am out and I see it’s very important, and if I am able, I can return the call immediately. I would happily recommend this service. Media 8

I run a Virtual Assistant business and Call Team handles not just my calls, but my client’s calls as well. It is vitally important that the right image is projected for my business as I need to present a professional image to clients and prospective clients. Call Team is vital support for my business and I wouldn’t be able to function in the same way without them. I can be away from my office confident in the knowledge that my calls are not just answered, but handled. Eclipse PA Solutions

The Call Team are a great resource.  I love knowing that there is always someone on the end of the phone for my colleagues and clients.  I really like the repetitive mechanisms so for me the email notification and the layout of the details.  Everything I have requested has been implemented. Sue Knight Consulting

I have been very pleased with the Call Team service. The messages are comprehensive and forwarded promptly. I have definitely gained sales I would have otherwise lost without the support of the Call Team. I can thoroughly recommend them. Tots n Toys

Being a Virtual Assistant, my clients often ask me to handle their incoming calls, but being a business owner myself means there are times I am out of the office.  Call Team handle both my clients calls and deal with enquiries to my number professionally and seamlessly.  Messages are detailed and accurate and I know I can leave my incoming calls in their capable hands with confidence. EmilyRobe.VirtualAssistant

It is great being able to divert calls to Call Team; it gives a much more professional image than leaving an answer machine on. They are very professional and no one would ever guess that it is not someone from our company answering the phone! Highly recommended! Safe Dreams

We have used the services of Call Team to set-up and advise us on a CRM system.  The service provided was faster than imagined and the follow-up instructions given to staff clear and concise. With Call Team you get straight answers and no jargon which is so appreciated in business.  We have recommended Call Team to many of our suppliers! Glasgow Girls Wedding Guide

As a Work At Home Mum I find Call Team invaluable in fielding calls when I’m on the school run or in client meetings. I’m passionate about presenting a professional image and Call Team preserves my reputation as an efficient and organised Virtual Assistant. I’m a very happy customer! Help Ahoy Virtual Assistance

Having a 9-5 job and running my own IT support business means I need someone I can rely on to answer my calls when I am busy.   I need them to be very reliable, efficient but friendly and adaptable. I need people who can help me run my business and not just take my calls.  Call Team are all of the above and more. They handle my calls and my customers to ensure they get a brilliant service from Mattian – and that I get all the information I need to continue to provide that excellent service.   I will continue to use them and recommend them to others. Mattian

Diverting my phone to Call Team is one of the best business decisions I have made. It means that I can concentrate on the work in hand and know that my calls are being answered in a professional manner. Even my clients are impressed with the service as it means I never miss their important calls. Burford Secretarial

It is reassuring to have Call Team answering our calls when we are unavailable to take them ourselves. I feel, as a customer you go that extra mile and provide a first class, professional, efficient and friendly service. We will be continuing to use your services and definitely recommend you to other companies. Blue Murder Events

Although I wasn’t sure about hiring other people to answer my phones when we were unable to take calls in the office, Lyndsey and her team have completely set my mind at ease. Calls are answered politely and promptly, messages taken perfectly and passed on straight away – Call Team work seamlessly with my company to ensure that clients and potential clients are dealt with promptly and efficiently. I would recommend Lyndsey and her team to anyone needing call answering services. Nikki Pilkington.Com

Lyndsey, is a very switched on, well organised colleague. She is a pleasure to work with and her leadership of Call Team has been first rate. Call Team is an excellent product which allows me to go to networking meetings, knowing that my business calls and those of my clients will be handled in a professional manner. If you don’t want to lose business as a result of lost calls then you need Call Team. It is that simple! DeeVAS

If I am going to be honest, I thought my business would never need a call handling service, how wrong could I have been. A couple of months ago my husband became very ill and I was unable to take calls from clients or potential sales calls. I spoke to Lyndsey to ask if she could help and within a matter of minutes, not only had she set up my very own call handling service through Call Team but had removed a huge weight off of my mind. They are reliable, professional and I would not (and my business would not) be without them, they answer the phone better than I do for my own business! Lyndsey is committed, honest and reliable. She is friendly and funny and I love chatting with her about work and new projects. She is driven to giving all of her clients the very best and I am honoured to be able to say I know her on both a professional and personal level. Sally Walker

We changed to Call Team in January this year having been left rather in the lurch by our previous people. We took the opportunity to look at what other options there were but based on reputation and value for money decided on The Call Team.  Eight months on we have been really pleased by the service we have been given and the feedback from our customers.  Caroline and I can run our business safe in the knowledge that The Call Team has the phones covered.   Eco Kitchens Online

The whole process of handing over control of our phone lines was so simple and the manner in which we were handled gave us confidence that our incoming business calls would be dealt with professionally and promptly. Ergonomics Company

Lyndsey and her team provide a great and reliable service for really excellent prices. They ensure that my calls are answered professionally and I always receive an email notification on my calls straight away. I would highly recommend Call Team to anyone looking for a great call answering service. Clear Support

It was great to know that my telephone calls were handled efficiently when I was on holiday. It meant I could go away and relax and my customers did not have to remember to call me when I returned to the office. Health Practitioner

Very responsive to requests. Good value and very professional.  Kent Cleaning Solutions

Calls dealt with in a professional manner. The girls from Call Team give the high customer service to my customers I give myself. Big Plant Co